Privacy Policy for Z - Qualify Bot Test
Effective Date: 06/28/2025
At Z - Qualify Bot Test, we prioritize the privacy and security of our patients' personal and health information. This Privacy Policy outlines how we collect, use, and safeguard the personal data you provide when interacting with our clinic or visiting our website. This policy also explains your rights regarding your information and how to exercise those rights. We are committed to complying with the Health Insurance Portability and Accountability Act of 1996 (HIPAA), the California Consumer Privacy Act (CCPA), and other applicable privacy laws.
1. Information We Collect
We collect and process different types of personal and health information, including:
- Personal Identification Information: Name, address, phone number, email address, date of birth, Social Security number, and emergency contact information.
- Health Information: Medical history, dental records, diagnoses, treatment details, medications, and insurance information. This includes any health information shared during your visits or consultations.
- Financial Information: Credit card numbers, bank account details, and billing address for processing payments.
- Website Usage Information: When you interact with our website, we may collect IP addresses, browser types, and usage data via cookies or similar tracking technologies.
2. How We Use Your Information
The information we collect is used for the following purposes:
- Providing Dental Care: To deliver dental services, create treatment plans, and manage patient care.
- Healthcare Operations: For administrative tasks such as scheduling appointments, managing patient records, and quality improvement efforts.
- Billing and Payments: To process insurance claims, collect payments, and manage your billing.
- Communication: To contact you regarding appointments, follow-ups, test results, and other healthcare-related matters.
- Compliance with Laws: To comply with HIPAA and other applicable laws that require us to maintain records and protect your health information.
3. Sharing Your Information
We only share your information in accordance with the law and your treatment needs. This includes sharing information with:
- Healthcare Providers: To collaborate with other healthcare professionals involved in your care.
- Insurance Companies: To process insurance claims and coordinate payment for services.
- Business Associates: Third-party vendors (e.g., billing services, IT providers) who help us provide services. These vendors are required to sign Business Associate Agreements (BAAs) and must comply with HIPAA.
- Legal Authorities: To comply with subpoenas, court orders, or legal regulations, such as reporting infectious diseases to health authorities.
We do not sell or disclose your personal information for marketing purposes without your explicit consent.
4. Your Rights Regarding Your Personal Information
As a patient, you have several rights regarding your personal and health information under HIPAA and relevant state laws like CCPA. These include:
- Right to Access: You can request a copy of your health records, including any dental treatment notes or diagnostic data.
- Right to Correction: If you believe any information we hold about you is incorrect or incomplete, you can request amendments.
- Right to Restrict Use: You can request that we limit how we use or share your health information, particularly for non-treatment purposes.
- Right to Confidential Communications: You can ask us to contact you using alternative means (e.g., sending communications to a different address or phone number).
- Right to an Accounting of Disclosures: You may request a record of any instances where your information was shared without your consent.
- Right to Deletion (CCPA): If applicable, California residents can request that we delete personal information collected, subject to certain limitations.
- Right to Opt-Out of Data Sharing: California residents can opt out of the sale of their personal information, even though we do not sell personal information.
To exercise any of these rights, please contact us using the contact information below.
5. Data Security Measures
We are committed to ensuring the security of your information. We use a variety of security technologies and procedures to protect your personal data from unauthorized access, use, or disclosure, including:
- Encryption: All sensitive health and financial data are encrypted.
- Secure Access: Only authorized personnel have access to your personal and health information.
- Regular Audits: We regularly review our security practices to ensure compliance with applicable laws and best practices.
Despite our best efforts, no method of data transmission or storage is completely secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security.
6. Data Retention
We retain your health and financial information for as long as necessary to provide services, comply with legal obligations, and meet record-keeping requirements. Under HIPAA, dental and medical records are typically retained for at least 6 years from the date of last service. Retention periods may be longer depending on state law.
7. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve the user experience and analyze website traffic. Cookies are small files stored on your device that help us understand how you interact with our website. You can control the use of cookies through your browser settings, but disabling cookies may limit the functionality of certain features.
8. Children’s Privacy
We do not knowingly collect personal information from children under the age of 13 without parental consent. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to have the information removed.
9. Data Breach Notification
In the event of a data breach involving your personal or health information, we will notify you and any affected parties as required by HIPAA and state laws. Notifications will be sent as soon as reasonably possible, in compliance with federal and state regulations.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in legal requirements or our practices. Any updates will be posted on this page with a revised effective date. We encourage you to review this policy regularly to stay informed about how we are protecting your information.
11. Contact Us
If you have any questions or concerns regarding this Privacy Policy, or if you wish to exercise your rights regarding your personal information, please contact our Privacy Officer:
Z - Qualify Bot Test
Fuquay-Varina, Fuquay-Varina North Carolina 27526
Phone: (919) 887-5030
Email: [email protected]
Website: https://fuquayfamilydentistry.com
You may also contact the Department of Health and Human Services (HHS) if you believe your rights under HIPAA have been violated.